top of page

PRIVACY POLICY

Effective Date: January 15, 2025
Last Updated: January 15, 2025

​

1. INTRODUCTION

Zultan Technologies Inc. ("we," "us," or "our") operates the TechSphereX platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

​

2. INFORMATION WE COLLECT

​

2.1 Personal Information

  • Account Information: Name, email address, phone number, business address

  • Professional Information: Skills, experience, work history, portfolio samples

  • Financial Information: Banking details, payment history, billing addresses

  • Communication Data: Messages, calls, and interactions within the platform

​

2.2 Business Information

  • Company Details: Business name, industry, size, structure

  • Project Information: Requirements, budgets, timelines, deliverables

  • Performance Data: Analytics, usage patterns, success metrics

​

2.3 Technical Information

  • Usage Data: Login times, feature usage, navigation patterns

  • Device Information: IP addresses, browser types, device identifiers

  • Cookies: Session management, preferences, analytics tracking

​

3. HOW WE USE YOUR INFORMATION

​

3.1 Service Delivery

  • Specialist matching and project management

  • Performance tracking and analytics

  • Communication facilitation

  • Payment processing and billing

​

3.2 Platform Improvement

  • Algorithm optimization

  • Feature development

  • User experience enhancement

  • System security and maintenance

​

3.3 Business Operations

  • Customer support

  • Legal compliance

  • Fraud prevention

  • Marketing communications (with consent)

​

4. INFORMATION SHARING

​

4.1 Service Delivery

We share information between clients and specialists as necessary for project completion and platform functionality.

​

4.2 Service Providers

We work with trusted third parties for:

  • Payment processing (Stripe)

  • Cloud hosting (AWS)

  • Analytics services

  • Customer support tools

​

4.3 Legal Requirements

We may disclose information when required by law or to protect our rights, safety, or property.

​

4.4 Business Transfers

In case of merger, acquisition, or sale, user information may be transferred as part of business assets.

​

5. DATA RETENTION

​

5.1 Active Accounts

We retain personal information while accounts remain active and services are used.

​

5.2 Inactive Accounts

Information is retained for 7 years after account closure for legal and business purposes.

​

5.3 Legal Requirements

Some data may be retained longer to comply with tax, employment, or other legal obligations.

​

6. YOUR PRIVACY RIGHTS

​

6.1 Access Rights

You may request access to your personal information we hold.

​

6.2 Correction Rights

You may request correction of inaccurate or incomplete information.

​

6.3 Deletion Rights

You may request deletion of your personal information, subject to legal requirements.

​

6.4 Portability Rights (Advanced/Unlimited Tiers)

Higher subscription tiers include enhanced data portability options.

​

7. DATA SECURITY

​

7.1 Security Measures

  • Encryption in transit and at rest

  • Access controls and authentication

  • Regular security audits and updates

  • SOC 2 compliance for enterprise clients

​

7.2 Tier-Based Security

Higher subscription tiers receive additional security measures and monitoring.

​

8. INTERNATIONAL TRANSFERS

Data may be transferred to and processed in countries outside Canada where our service providers operate, always with appropriate safeguards.

​

9. COOKIES AND TRACKING

​

9.1 Essential Cookies

Required for platform functionality and security.

​

9.2 Analytics Cookies

Used to understand platform usage and improve services (can be disabled).

​

9.3 Marketing Cookies

Used for targeted marketing (requires explicit consent).

​

10. CHILDREN'S PRIVACY

Our platform is not intended for users under 18. We do not knowingly collect information from minors.

​

11. PRIVACY POLICY UPDATES

We may update this Privacy Policy periodically. Users will be notified of material changes via email and platform notifications.

​

12. CONTACT US

For privacy-related inquiries:

To exercise your privacy rights or file a complaint, contact our Privacy Officer or the Office of the Privacy Commissioner of Canada.

bottom of page